Shipping policy

Processing Times

All orders are processed within 1–3 business days after purchase. You’ll receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Times

• United Kingdom (Mainland)
  Standard Shipping: Free on all orders.
  Estimated Delivery: 6–10 business days from dispatch.

Please note: Delivery times are estimates and may vary due to customs, local couriers, or high seasonal demand.

Tracking Your Order

Once your order has shipped, you’ll receive an email with a tracking link. You can use it to follow your parcel until it arrives.

Delays

We work with trusted couriers to deliver on time. However, delays can sometimes occur due to customs, weather, or courier issues. Thank you for your patience and understanding.

Wrong Address Disclaimer

Please double-check your shipping details at checkout. Shiny Mum is not responsible for delays or lost parcels caused by incorrect addresses.